Case Study · GoodPeople

Rebranding GoodPeople

Desktop and phone mockup of GoodPeople's landing page
B2B/C
Startup was both B2B and B2C
2
User personas to balance
1
UX Designer (me)

The context: GoodPeople is a startup whose mission is to make the hiring process more equitable and efficient for both employers and job seekers. As the sole UX Designer, I was working on both the B2B and B2C designs and user flows. As with any startup, it was important to prioritize showcasing the breadth and depth of the product. So, this project was a redesign of the main website and rebrand of the overall company, so that funders and potential users could understand the product and company's scope.

The problem: How can the site's information be condensed so it's easily digestible, with a seamless path to learn more and schedule demos?

The solution: Using simplified user flows and content hierarchy, I was able to redesign the website so that all users, whether job seekers, employers, or funders, could easily understand the company's mission and product. A further rebrand allowed for a more consistent use of colors and other design styles.

What is the current user experience?

When interviewing both potential job seekers and employers, the overwhelming sentiment was lukewarm at best - users were confused and unsure of what the company really did.

“I don't really get how this works.”
“What am I looking at?”
“Am I the one doing the choosing?”
“Is this company trying to create good work culture?”
problem

Users were confused about how to use the site, and who it was for.

solution

Split the site into "Jobseekers" and "Employers" paths, surfacing more information while staying easy to navigate.

Website redesign

Both employers and jobseekers can use this product, so the redesign needed to allow for both user journeys. By adding in the buttons "For Employers" and "For Jobseekers," users can easily navigate to the sections that are relevant to them. Users can also scroll to learn more about the product at their own pace.

Furthermore, I used an alternating pattern where the featured image and text flipped horizontally, to break up the content and allow for easier reading.

This was a low to mid fidelity version of the homepage.

Redesigned landing page

Rebranding: color & logo

Our rebranding journey started with understanding what emotions we wanted our website to evoke. While the colors on the left evoked feelings of peace and tranquility, we ultimately decided that the bright green would work as the primary color. Green here would indicate freshness, novelty, excitement, and profitability.

From here, I was able to extract secondary colors as well, that would be used for additional functionality.

I was rather limited in how the logo could be redesigned, so the focus was on the typography and spacing rather than a full logo overhaul. In coordination with the founder, we landed on a design that was simple and easy to read.

Color palette explorationPrimary colors for rebrandingGoodPeople logo redesign

Final designs

I combined the redesign and rebrand components to create a final design that was responsive across desktop, tablet, and mobile devices.

Adding in more color, while ensuring accessibility and cohesion, allowed the website to pop a bit more.

Final responsive designs across desktop, tablet, and mobileDesktop mockup of a purchase plan

Results

  • More cohesive branding

  • Clearer action steps for users

  • Better understanding of GoodPeople's mission and values

Next steps & learnings

  • Coordinated handoff with developers to confirm the redesign fit within tech scope

  • Planned future usability testing to validate assumptions

  • Learned to stay flexible and adaptable, becayse startups need to adjust quickly to thrive

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